Overview

A US-based travel and event intelligence provider wanted to aggregate hotels, points of interest, and event details from websites across various geographies. They also wanted to streamline their operations and automate the whole process to provide a seamless travel experience to their clients. To serve international clients, they needed to extract large amounts of data. By aggregating hotel rates, amenities, and various points of interest around their accommodations, they wanted to improve their customer service.

Challenges

We utilized our bots to automate the verification and update process. A GTR bot was deployed to identify the websites of the new hotels the client provided. Our business analysts built a model to identify the various attributes of those identified websites.

Website Change Monitoring (WCM) bot was deployed to monitor the websites for content changes and updates. The modifications were integrated into our Mojo Platform, where the data was validated and standardized. The enriched data was pushed into the client system with a custom-built API.

Solutions

More than 100 attributes had to be aggregated, including the hotel manager’s name, contact number, hotel address, hours of operation, rooms, amenities, and more. Around 33,000 hotels and 45,000 events had to be monitored. The details had to be aggregated and verified daily and weekly to ensure accuracy and completeness. Further, places of interest around those hotels had to be collected.

• Identify URLs of new hotels
• Identify places of interests
• Aggregate hotel and event data
• Perform Quality check

Results

The time taken to verify data sources and the quality check was reduced by more than 60% as all the processes were automated with our Mojo platform. The operational efficiency was increased by 75%, and productivity increased significantly as the updated data was integrated directly into the client system.