BuzzSense, our unified brand monitoring platform, tracks and manages online reviews, ratings, and surveys under one single platform. Spot industry trends, monitor key metrics, get quick insights and build a positive brand reputation. Our online reputation management solution can help you assess market trends and responses to help you build a data-driven business strategy.
Know your brand performance across multiple social media platforms through customer feedback and surveys and make informed decisions
Track new entrants in your market and understand how your brand is perceived against your competitors
Enable targeted campaigns through customer segmentation to drive appropriate messaging and achieve better results
Get instant alerts on brand mentions and connect with your end customers to maintain a positive brand reputation
Build your brand strategy based on your customer sentiments by listening to them on social media and other channels
Promote positive reviews and ratings through review management and make inevitable negative ratings less impactful