How did we automate the end-to-end recruitment process of a US-based firm?

The Business Need

A US-based recruitment consultancy firm sought a solution to automate its recruitment process to source high-quality candidates for multiple job openings efficiently. The firm required a platform to tackle the overwhelming manual effort of sourcing the candidates, filtering the right candidates, and scheduling the interviews. The sheer volume of emails and scenarios involved in each step was slowing down the hiring process. The firm needed a reliable method to reduce human errors in resume analysis, improve the accuracy of candidate assessments, and timely communication with the candidates to provide a positive recruitment experience.

Challenges

• The firm received thousands of inbound resume submissions. Classifying the relevant emails was a voluminous task.
• Analyzing resumes manually to find the right candidates for the relevant job descriptions was labor-intensive.
• Sending bulk personalized emails to candidates, including interview follow-ups and application status updates, was time-consuming.

Solution

Automated email classification system

With the help of XDAS bot studio, we developed an NLP-based email classifier bot to analyze the emails. The system flagged critical emails by identifying keywords, sender priorities, and context. The emails were also categorized into actionable and non-actionable items. This reduced the turn-around time for important emails by 80%, ensuring timely action on critical communication.

Profile search and screening

Our Prompt Studio streamlined the resume screening process by quickly identifying top talent based on various criteria with simple prompts. Recruiters could generate customized prompts to filter profiles of specific skills and qualifications directly from the uploaded resumes. Candidates were then automatically ranked according to their skill match, enabling recruiters to quickly prioritize and focus on the most qualified prospects.

Intelligent email automation

Our platform ensures that email communication is automated at each stage of recruitment according to the objectives. Our integrated workflows allow for the seamless creation of personalized and targeted emails to the candidates. This approach significantly enhanced candidate engagement and resulted in higher application rates.

Results

• Enhanced Candidate Quality: Achieved 98% profile screening accuracy, ensuring only the most qualified candidates were selected.
• SLA Compliance: Streamlined processes resulted in a 95% SLA compliance rate, ensuring timely delivery of quality profiles.
• Increased Conversion Rate: Optimized recruitment workflows led to a higher candidate conversion rate, accelerating the hiring cycle and improving overall efficiency.