Our platform combines NLP and rule-based algorithms to classify comments and reviews from Youtube, eCommerce marketplaces, social media like Twitter, Facebook, Instagram, etc. Use our aspect-based sentiment analysis platform to identify what content, features, and services your customers love and hate the most.
The emotions and polarity for specific features like car design, engine, door, style, headlamp, and price of the car model were gathered from each tweet are shown here.
We specialize in driving new insights for leading 50+ Forbes 2000 companies across a range of industries like Ecommerce, Automobile, Aviation, BFSI, Healthcare, Food, Information services, Advertising, and more.
Identify which features of your product have positive and negative reactions among your customers.
Extract and analyze reviews from any language, geography, and demography.
Measure each opinion assigning a polarity score to understand the sentiment behind those expressions.
Enhance your customer experience with advanced filtering options like language, comments, surveys, etc.
Analyze thousands of tweets and reviews within minutes from various social platforms.
Ensure to leave positive trails of your brand
Track changes in online mention towards your brand. Our sentiment analysis platform classifies them as positive, negative, or neutral. Mitigate any PR crisis for any negative mentions with instant notifications.
Enhance your service tapping customer emotions
Provide better customer experience tracking unhappy customers and resolving their grievances quickly. Understand what features your customers like and what they dislike about your products or services.
Benchmark against your competitors
Monitor your competitors to know what their user base talks about specific features of their products. Unearth new engagements and acquire new customers tapping into your competitor’s online mentions.
Filter inappropriate content
Online media is bombarded with numerous spam comments and abuses. Identify and block such inappropriate content with our automatic detection capability. Avoid unnecessary clutter to focus on valid user comments.
Discover meaningful trends and patterns
With our advanced sentiment analysis platform, you can find what topics are trending in online social media. Align your services to the current trends by analyzing their performance for the specific time, geography, and other metrics.
Customized powerful reporting
Our comprehensive dashboard allows you to track all the important metrics and sentiments about your business at a frequency you desire. Our flexible APIs allow you to easily integrate with any BI or other platforms of your organization.
An automobile giant revived its R&D operations aggregating massive feedback from its customers quickly through our solution. With our sentiment analysis tool, they analyzed 1 million text comments and reviews of multiple languages from various online social media platforms like Twitter, Instagram, and forums.
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© 2024 Xtract.io Technology Solutions Pvt Ltd | All Rights Reserved | A Mobius Venture.
© 2024 Xtract.io Technology Solutions Pvt Ltd | All Rights Reserved | A Mobius Venture.